Case Studies

Empowering Healthcare: 3PM RevolutioniSes Disability Equipment Handling

Written by Andrew Radcliffe | May 18, 2023 3:11:55 AM

Executive Summary

3PM, in collaboration with Enable New Zealand, has developed a state-of-the-art application that integrates with ACCs' internal solution, bringing Robotic Process Automation (RPA), Process and Task Automation, and Event-Driven Software to the hands of over 5000 assessors across New Zealand. This application streamlines the ordering, processing and delivery of disability equipment, setting a new standard in healthcare services.

Introduction

3PM, known for its cutting-edge solutions, partnered with Enable New Zealand to devise an advanced application to address inefficiencies in the handling of disability equipment. Recognising the crucial role this process plays in healthcare services, 3PM sought to provide a solution that simplifies and accelerates this process for the ACC and numerous assessors nationwide.

Challenges

The traditional approach to ordering, processing, and delivering disability equipment was laden with complexities and prone to delays. These inefficiencies often impacted the quality of service provided to the disabled community. The challenge lay in developing a solution that could streamline these processes ensuring prompt and effective service.

Solution

3PM, along with Enable New Zealand, crafted an application that leverages RPA, Process and Task Automation and Event-Driven Software. This solution integrates with ACC's internal system and efficiently manages the lifecycle of disability equipment, from ordering to processing to delivery.

Results

The innovative application developed by 3PM and Enable New Zealand has significantly improved the management of disability equipment. It has enabled the ACC and over 5000 assessors to provide more prompt and effective service to the disabled community.

Testimonial

The application from 3PM has drastically streamlined our disability equipment handling process. It has boosted our efficiency and improved our service to the community.

 

Conclusion

Through the collaboration between 3PM and Enable New Zealand, the management of disability equipment has been revolutionized. With advanced automation technologies, this application has optimized service delivery in healthcare, contributing significantly to improving the lives of the disabled community across New Zealand.