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See if our FAQs might answer your queries
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Quick Start Guides
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Can we digitise our paperwork?
Absolutely! 3PM exists to help make your work easier. We automate your labourious, routine, paperwork, thereby reducing manual entry errors and your time from waiting around for submissions. All your business operations are integrated on ONE platform making communications and your processes more productive.
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Can the current apps we're using integrate with your software?
If the software you're using has an open API (is an application programming interface made publicly available to software developers), then yes, we should be able to. See this image for some of the apps that we've currently integrated.
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Can 3PM build technology to integrate with the current technology we use?
Yes, as long as the technology you use have integration (API) options. For example, Xero, MYOB, Mango and eRoad 3PM can integrate with to get differing levels of information back to your system.
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Does 3PM have Products or just build Custom software?
Both, 3PM has multiple products as well as the capabilities to build custom platforms. Please visit our Products page for more information.
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Can the 3PM:construction specific product be customised?
Yes, 3PM:Construction is a pre-built platform with templates built specifically for the Construction industry but unlike a lot of SaaS products we can customize to how you need it for your business.
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Do you offer training and implementation support?
Yes, depending o the scale of system 3PM will support the implementation from Quote to implementation and adoption of your business. We can also build a Knowledge base for your own particular system so that your team have a complete HOW TO available specific to your system.
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What Tech Support do you have?
We have a NZ based Support Team ready to help you with any problems or questions you have. Support@3pm.nz or 0800 00 00 90
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Who can I talk to about my potential needs and see if 3PM is right for us?
You can talk to our Customer and Sales Manager, Scott @ sales@3pm.nz or book a quick meeting online with him Meet with Scott Radcliffe 3PM.
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Are there on going fees/subscriptions to using 3PM?
There are Monthly or Annual subscription fees that pay for the hosting of the Platform with our Partners. Depending on whether its for Portal, App or Tracking use the pricing differs.
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What is PaaS? What is SaaS?
PaaS is Platform as a Service. SaaS is Software as a Service.
The most significant difference between PaaS and SaaS is that SaaS products are fully managed by another company, from the servers to the data itself. With PaaS, you are able to use the cloud-based platform as a foundation for building software.
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Why go with 3PM?
We enable more sustainable New Zealand businesses by building a solution that simplifies and supports efficient processes across their people, projects, plant, and material.
This single-platform solution helps to cut costs, drive growth and ultimately, help businesses improve their bottom line.
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Where is 3PM Based?
Our head office is based in Auckland, NZ.
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What/Who is Zoho Creator?
Zoho Creator is a low-code application development platform that 3PM uses to create custom applications for your business at the fraction of the cost of a custom software build.
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What is the difference between an Admin and Staff User?
Admins have full access and they can customise each staff's access, visibility and control of submissions or approvals.
Staff Users operate via desktop or app and they can only see what they have been given access to or the jobs they are assigned to. They can fill in digital forms, complete and submit timesheets, log records, take photos and access all job specific information.
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Can we invoice on 3PM?
If you are currently using an accounting software with an open API, we will be able to integrate seamlessly, allowing you to invoice on your software via 3PM.
Get in touch
Call Us: 0800 00 00 90
Email: support@3pm.nz
Location: Level 5, 90 Symond St Grafton, Auckland 1010
PO Box 430, Shortland Street
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